Legal

Accessibility Statement

Last updated: July 2026

Our Commitment

Free 5G Wireless LLC is committed to ensuring that our website and digital services are accessible to all people, including individuals with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C). These guidelines help make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Measures We Take

We are continuously working to improve the accessibility of our website. The steps we take include:

• Semantic HTML: We use proper heading structures, landmark regions, and meaningful link text to support screen readers and assistive technologies.
• Keyboard Navigation: All interactive elements — including menus, forms, buttons, and links — are designed to be fully operable using a keyboard alone.
• Color Contrast: We maintain sufficient color contrast ratios between text and background colors to ensure readability for users with low vision or color vision deficiencies.
• Alt Text: All informative images include descriptive alternative text. Decorative images are marked so screen readers can skip them.
• Responsive Design: Our site adapts to different screen sizes, zoom levels, and orientations to support users who rely on magnification or mobile assistive features.
• Plain Language: We write in plain English (and Spanish where available) to make our content easier to understand for all users, including those with cognitive or learning disabilities.

Known Limitations

While we work toward full accessibility, some content may not yet be fully optimized. Known areas we are actively improving include:

• Some older PDF documents may not be fully accessible to screen readers. We are working to remediate or replace these files.
• Third-party widgets or embedded content (such as coverage maps) may have accessibility limitations outside our direct control.

Feedback & Contact

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

• Email: support@free5gwireless.com
• Phone: +1 (600) 933-4545
• Hours: Monday–Friday, 9AM–5PM ET

When contacting us about an accessibility issue, please include the page URL, a description of the problem, and the assistive technology you were using (if applicable). We will make every reasonable effort to respond within two business days and to address the issue promptly.

Enforcement & Legal

This statement was last reviewed in July 2026. If you believe our website does not meet accessibility standards and we have not adequately addressed your concern, you may file a complaint with the U.S. Department of Justice, Civil Rights Division, or your state's attorney general.