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Switch & Save

Free phone when you switch to Free 5G Wireless

Bring your Lifeline benefit — or your number — over to Free 5G Wireless, and eligible households may qualify for a free 5G smartphone at no cost to switch.

Keep your number No switching fee Takes about a minute to start

Is switching right for you?

  • You currently have Lifeline service with another provider
  • You're not fully satisfied with your current coverage or device
  • You want to keep your existing phone number
  • You haven't switched Lifeline providers in the last 60 days

If most of these sound like you, switching may be a good fit.

Why switch

What you get when you switch

A free 5G-capable phone

Eligible households switching to Free 5G Wireless may qualify for a free smartphone, subject to eligibility, location, and inventory.

Nationwide 5G & LTE coverage

Access to our nationwide network partners, so you're not stuck with weak signal in your area.

Keep your number

Port your existing number over during activation — no need to tell everyone your number changed.

How switching works

Four steps to switch

01

Confirm eligibility

We check that you still qualify for Lifeline and that you're eligible to transfer your benefit.

02

Apply to switch

Submit your switch request with your current provider and phone number details.

03

We handle the transfer

We coordinate the Lifeline benefit transfer and number port on your behalf.

04

Activate your free phone

Your new device ships and can be activated with the included instructions.

Frequently asked questions

No. You can switch an existing Lifeline benefit from another provider, or apply for Lifeline for the first time and choose Free 5G Wireless as your provider.
USAC's Lifeline rules generally limit transfers to once every 60 days, to prevent duplicate benefits.
Free device availability depends on your eligibility, location, and current inventory. If a free device isn't available in your area, we'll show you other options, including BYOD.
In most cases you can port your existing number during activation, so you keep the same number.
Ready when you are

Start your switch today

Check eligibility first, or jump straight into the switch application.

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