For New York City residents seeking federal communications benefits.
ACCESS HRA is the specific portal used by residents of New York City (all five boroughs) to manage their SNAP and Cash Assistance cases. Active SNAP benefits managed through ACCESS HRA fully qualify you for a free smartphone through carriers like SafeLink or Assurance Wireless.
Log in to the ACCESS HRA mobile app or website. Navigate to your case details and download your official SNAP budget letter. Upload this PDF during your Lifeline application to prove your active status in NYC.
Most households qualify through income or a program like SNAP, Medicaid, or SSI. Check eligibility →
Call +1 (600) 933-4545 or see our support center.
