Setting expectations for your Lifeline application timeline.
If you apply through our portal and the National Verifier can automatically confirm your identity and program participation (e.g., your SNAP benefits) through state databases, you will be approved instantly in a matter of seconds.
If the databases cannot find a match, you will be asked to upload photos of your ID and proof documents. Once uploaded, human reviewers at the National Verifier must inspect the documents. This manual review process typically takes 24 to 48 hours.
Most households qualify through income or a program like SNAP, Medicaid, or SSI. Check eligibility →
Call +1 (600) 933-4545 or see our support center.
