Accessing New York state benefits to qualify for Lifeline.
MyBenefits NY is the official portal for New York residents to check their eligibility for SNAP, HEAP, and Temporary Assistance. If you are receiving benefits through this portal, you are legally entitled to a free cellular plan through the federal Lifeline program.
To get your free phone, log in to your MyBenefits NY account and download your most recent "Budget Letter" or "Notice of Decision." This official PDF is the most reliable document you can provide to the National Verifier, resulting in much faster approval times than uploading photos of physical cards.
Most households qualify through income or a program like SNAP, Medicaid, or SSI. Check eligibility →
Call +1 (600) 933-4545 or see our support center.
