Why you must use your free phone every 30 days.
To prevent government funds from being wasted on inactive accounts, the FCC strictly enforces the "Use-It-Or-Lose-It" rule. You must use your Lifeline service at least once every 30 days. If you fail to do so, your carrier is legally required to send you a 15-day warning notice and then disconnect your service.
Using your service is incredibly simple. Any of the following actions count as "usage":
Most households qualify through income or a program like SNAP, Medicaid, or SSI. Check eligibility →
Call +1 (600) 933-4545 or see our support center.
