Support

Uploading Your Documents

A step-by-step guide to securely uploading your proof of eligibility.

How to Take Good Photos

The most common reason applications are delayed is because the uploaded photos are blurry. Please follow these tips:

• Place your document (ID or SNAP card) on a dark, flat surface.
• Ensure there is plenty of light in the room, but avoid harsh glare from a camera flash.
• Make sure all four corners of the document are visible in the photo.
• Check that the text is easily readable before submitting.

Security and Privacy

Your documents are encrypted before being uploaded to the National Verifier. We take your privacy seriously and never sell your personal information to third parties.

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